Creative and high energy guest services and hospitality professional who leads by example and believes that communication creates success.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2006 - Present
Renaissance Pittsburgh Hotel	(Confidential)	9/2005 - 8/2006
Omni William Penn Hotel	(Confidential)	3/2005 - 9/2005
Hilton Cincinnati Netherland Plaza Hotel	(Confidential)	7/2004 - 3/2005
Hilton Garden Inn Pittsburgh/Southpointe	(Confidential)	10/2001 - 7/2004

SCHOOL	MAJOR	YEAR	DEGREE
Duquesne University	Communication Studies	1999	Bachelor Degree

Highlights:

7 years of mid to executive level hospitality management.

Companies I like:

Ritz Carlton, Fairmont Hotels, Four Seasons Hotels, Marriott, Starwood

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• hotel management

Presently act as exceutive committee member in the rooms division and actively create and implement new programs to improve overall service presented by hotel associates to our guests.