* Proficient in Jira Service Desk program * Familiar with ANSI X 12 Health Care transaction sets 835 and 837 * Perform quality control to verify accuracy of information * Skilled in verbal and written communication * Healthcare billing background * Ability to work as a team player and independently * Self-motivated with excellent people skills * Proficient in the use of MS Word, Excel and PowerPoint * Effective working relationship with co-workers and the public * Experience supervising staff in a customer service environment * Experience in providing customer service in a call center environment
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