* Dedicated Corporate Manager motivated to deliver quality, dynamic results to all levels of the business and contribute to company success. * High revenue-generation assistance by ensuring all employees understand their role, become efficient at their role, and have a place to turn for answers. * Exceeded all performance standards in Claims management, Vendor relations, Collision Quality Assurance, and Claims settlement. * Customer-Focused Leadership values which are imparted upon employees 100% of the time. * Seasoned Customer Conflict manager * Process and "best practices" driven management style to obtain consistency in operations and ease of change management. Areas of Expertise * -Employee Training -Quality Assurance -Collaboration * -Vendor Relations -Negotiations -Technical Collision * -Quality Assurance -Conflict Management -KPI Research * -Supervisor -Repair Flow -Change Management * -Corporate Communications -Verbal and Written Communication * -Employee Training -Quality Assurance -Collaboration * -Vendor Relations -Negotiations -Technical Collision * -Quality Assurance -Conflict Management -KPI Research * -Supervisor -Repair Flow -Change Management * -Corporate Communications -Verbal and Written Communication
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