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Joyce B

Customer Service Representative - 20 Years of Experience - Near 70122

Occupation:

Customer Service Representative

Education Level:

Master

Will Relocate:

YES

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A motivated professional seeking to use my experience and skills to apply for a position to work from home for the Call Center for the Louisiana Workforce Commission/Plexsgroup to handle telephone inquiries. Along with the professional, administrative experience during my career, my co-lateral duties included: * Chairperson, Equal Employment Opportunity Management Advisory Council (EEOMAC) to address issues in the EEO area for the betterment of the SPR. * Planned and implemented numerous activities and events, i.e., Martin Luther King Day, Presidents Day, Black History Month, Take Our Children to Work Day, Asian-Pacific Month, 4th of July, Labor, Harvest Celebration, and Christmas Season. * I was an active participant in the Partnership-in-Education program. * May 29, 1992, gave a speech on my education in the New Orleans Public School and how this education was a benefit to my Federal career at the Sixth Annual Luncheon honoring the valedictorians, salutatorians, and favorite teachers of New Orleans Public Schools. * February 1993, gave a speech to our Partners-in-Education School, P.A. Capdeau. * Conducted a Supply Drive for P.A. Capdeau Junior High School.

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SCHOOL MAJOR YEAR DEGREE

University of Phoenix Organizational Management 1999 Master Degree
Southern University Business Administration 1996 Bachelor Degree
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