Hospitality leader focused on customer-oriented service operations and business development. Overall property management, specific rooms operations management, food and beverage oversight, sales, marketing, revenue management, promotions and total cost control. 30+ year industry veteran possessing excellent communication and analytical skills develops and nurtures outstanding positive relations with customers and hotel staff. Results oriented, skilled planner and dedicated leader with a proven ability to achieve goals in multiple hotel environments. Successful in developing hotel operational principles and procedures with focus on guest, staff and ownership satisfaction. Involved outside of the hotel in leading local business and industry organizations

Highlights:

• Management
• Marketing Management
• Revenue Management
• Sales
• Cost Control
• Analytical Skills
• Business Development
• Human Resources
• Networking
• Packaging