Description

Accomplishments

Keywords
- procedures
- ? Efficiently facilitated seamless daily operations
- by diffusing guest's challenges before escalation
- ? Assisted in maintaining a budget year over year since 2015 including a reduction in departmental expenses of over 100K in 2016
- ? Achieved Fontainebleau's Bleau Cup award in 2015 - Highest year over year department improvement in Guest Satisfaction
- F RO N T D ESK SUP E RVISOR | FON TA IN E BLE A U
- A P R 2014 - M A R 2015 * M IAM I B E ACH
- FL
- ? Improved guest satisfaction through exemplary service
- ? Successfully resolved guest issues
