Dedicated professional with 25+ years of experience in sales, relationship development, employee training, and business management. Outstanding skills in negotiation of deals and knowing proper specification of products to provide proactive field support and timely problem solving. Proven success in establishing new clients, deepening customer relationships, and delivering results by leading the delivery of outstanding customer experience. Honest, responsible, personable, and well-organized professional who is focused to work effectively with attention on key priorities based on business needs. Recognized as visionary and creative thinker adept at conceptualizing, defining, and cultivating meaningful relationships with customers - using product knowledge to offer thoughtful solutions to help address client needs. Firm commitment to enhancing operations by creating a high-level of customer service, cost reduction, multi-tasking, revenue generation, and resolution to critical issues. Expert Negotiation Skills * Problem Solving Skills * Product Specification Skills * Organizational Leadership * Relationship Management * Business Development * Customer Retention * Decision-Making Abilities * Advanced Sales Expertise Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence as well as building and maintaining strategic business relationships while interfacing positively with people from diverse cultures. * Work Ethic and Professionalism - Solid professional standards and an excellent track record of dependability. Maintains a clear focus on achieving bottom-line results while meeting and exceeding customer satisfaction. * Problem Solving - Proven ability to troubleshoot and develop both creative and innovative solutions to business and sales challenges. Successfully manages change for improved team performance and efficiency. Professional ExperienceLIDA Plant Research Phoenix, AZ Sales Advisor October 2019 - January 2020 * Performed outside sales - calling on farmers and distributors. Provided feedback on any changes in impact of sales initiatives, and contributed to product knowledge and process improvement activities. * Worked with clients and offered advice on products to persuaded them to buy. Provided information and other services, such as handling proposal negations. Located products on behalf of customers. * Dealt with complaints in a patient and helpful manner. Processed and recorded orders via a computer system in person, over the phone, or e-mail. Consistently updated customer information in databases. * Utilized data analysis to identify trends via the tracking of measurements related to sales operations.

Highlights:

• Inventory
• Sales
• HVAC
• Referrals
• Management
• Account Management
• Business Development
• Business Management
• Communication Skills
• Complaints