Exceptionally sensitive and thorough worker with solid background in delivering high-quality social care combined with strong expertise in a wide variety of duties and procedures. Adept at designing and implementing effective family services plans and delivering excellent customer service. Excel at locating and directing families in crisis towards effective community service providers. Excellent communication and interpersonal skills along with ability to interact well with people of different ethnic, economic, and social backgrounds. Adept at fostering and sustain productive relationships with individuals, families, and staff.