Quality Leader | Continuous Improvement | Master Black Belt | Lean Six sigma & Shainin Problem Solver Analytic, systematic and resourceful Black Belt, Problem solver professional with over twenty years of experience resolving customer complaints and promoting conflict resolution in automotive industry. Ability to cultivate key client relationships for multiple campaigns in diverse industries. Expertise in manufacturing process improvement and optimization. Successfully Project management and implementation. Professional Highlight * Successful negotiator with experience in solving critical quality issue in the automotive and commercial sector, such as GM, FORD, FCA, Daimler, Cummins, Navistar, PACCAR, John Deere, and Komatsu. * Resourceful Coordinator with the ability to asses all manufacturing process' steps, assisting customers' need, during implementing a new process, process improvement or product. * Highly motivated leader with proven proficient in, mentoring and development of Engineers, staff training, project management, conflict resolution, while instilling motivation and promoting teamwork. Automotive manufacturing experience | Excellent communication | Quality Leadership to customers | Facilitation skills | Leadership skills | Work in a cross-functional team | influencing others | Leads continuous improvement activities | Six Sigma Certification | Shainin problem solver experience | Analytical skills | Experience with the TPS tools | ISO/9000 and IATF Certification | Experience with Microsoft | Project management skills | Ability to travel | Quality Management System