A seasoned executive with expertise in a broad range of planning and directing the development and implementation of technical solutions to drive continuous operation and cost improvement. My record in coordinating all operational facets drive projects by leading cross-functional teams to consistently meet the most challenging goals with unequaled success. I have been consistently noted for superior job performance, supreme character, excellency in leadership and motivational skills.

Highlights:

• Business Process Management
• Management
• Process Management
• Program Manager
• Computer Telephony Integration
• Computer Telephony Integration (CTI)
• P&L
• Data Entry
• LESS
• Assessments