Multi-tasking, detailed self-starter able to create organized, efficient and effective work environments * Proven ability to conduct confidential functions in clerical or administrative tasks and while in communication with colleagues and constituents * Identify materials and tools for acquisition that contribute to learning, teaching, research, and recreation of constituents * Knowledgeable in creating an information portal to meet both economic challenges and to fulfill organization's mission * Create meaningful opportunities for life-long learning, professional and personal enrichment for organization and the diverse population it serves Coordination/Planning * Successful collaboration in the 2007 NCA re-accreditation process to achieve second 10-year award for MISPP * Proven data research & drafting of a 6-year long-range strategic plan with ability to administer budget, perform & track acquisition processes * Promote policies, procedures & practices with instructors to consider best learning solutions involved in conducting responsible research * Participant in annual Orientation Week for incoming first year and transfer students to develop engaged and active library users * Provided vision to experiment with emerging technologies to strengthen online instruction efforts * Planned, scheduled and conducted teaching of technology to adults in group and one-on-one sessions. Organizational/Management * Develop, plan, schedule meetings, workshops, & events exercising ability to manage, improve procedures, meet deadlines & fiduciary concerns * Compile, maintain records, statistical information & reports (monthly/annual) useful in evaluating trends, administrative & user-end services * Hire, train, supervise, evaluate and delegate tasks to paraprofessional staff including ability to create job descriptions and announcements * Ability to support and service department, administrators, and public through daily facility functions as proven in 18% circulation increase. Communications/Creative Projects * Develop, plan, implement and evaluate new programs for the education and the recreation of constituents served based on library trends and need * Create, standardize correspondences, business, report forms for either internal or external distribution including their composition, proofreading and editing * Achieved program budget savings through creative free programming & booking speakers lecturing in-kind * Ability to respond to inquiries & manage situations when precedents are non-existent * Demonstrated ability to work effectively and graciously with a diverse population * Developed dynamic, eye-catching publicity materials for distribution Sales * Ability to work procedures based on shifts opening and closing procedures as indicated by a 293 point decrease in shrinkage/waste * Abiltiy to follow safety and sanitation procedures based on organization policies, local, state and federal law * Abiltiy to operate cash register including cash, check and credit/debit card transactions * Produce, package and label items for sales floor. Cross trained in deli and bakery departments * Trained new prospective employees on occasion. * Displayed a positive and friendly attitude towards customers, fellow team members and management staff. * Established and maintained open, collaborative relationships with teams in other departments. * Quickly and courteously resolved guest queries, problems and complaints. * Validated weights and pricing with a scale printer machine. * Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. * Handled closing and opening procedures for the bakery and deli. * Set up and performed initial prep work for food items. * Baked, finished food processing, and labeled packaging for shelves and display cases. Clerical * Type 45 words a minute. * Create, maintain and organize files, reports and other documents. Develop and implement organized filing system. * Engage patrons with graciousness and communicate effectively. * Operate electronic scheduling system and multi-line phones with the ability to prioritize tasks. * Stocked and organized supplies and controlled inventory on a regular basis. * Received and documented patient copays and deductibles prior to service. Tracked daily accounts receivable. * Scheduled, confirmed and/or cancelled patient appointments using computerized software. * Created initial intake paperwork as part of patient medical record which included demographics and insurance information. * Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms. * Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, letters, and medical records. * Compiled and recorded reports, as well as correspondence assigned by psychiatrist or psychologist. * Transmitted correspondence and medical records by mail, e-mail, or fax. * Closely managed psychiatrists' schedules, pulled charts the day before, maintained accurate patient lists, and follow-up appointments. * Arrange for conference rooms, including needed equipment and/or conference and video calls, catered meal arrangements, set-up, clean-up, etc.
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