Description
& Accomplishments Reliable insurance services representative and medical technologies support engineer with experience managing phone, fax, email and web-based inquires in a high volume, high pressure product support environment. Personally resolved an average of 80+ support inquires per day (and several thousand inquires within a single 12-month stretch). Capable of designing training materials for new employees. Expert proficiency using all Microsoft operating systems and Microsoft Office applications (including Word, Excel, Visio, PowerPoint, Access and Outlook). Can accurately type 50+ words per minute. * Meticulously detailed test engineer with an abundance of expertise executing quality test plans under diverse hardware, software and network environments. Extremely proficient at detecting product defects. Particularly savvy at diagnosing, analyzing and conveying software flaws. Excellent interpersonal skills, capable of interfacing at the highest technical levels. Exceptional understanding of mobile services and wireless technologies, Bluetooth, GPS, Wi-Fi and more. CA Class 3, commercial limousine, and forklift license holder. Payroll & Accounts Receivable experience. Bonded by multiple California companies. Able to obtain high-level classified security clearances
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Contractor Professional Driver | 1/2015 - Present |
| Contractor Insurance | Agent & Financial Planner Soiree Valet | 1/2014 - 1/2018 |
| Investment Entrepreneurs Inc. | Executive Assistant/Residential Property Manager | 1/2007 - 1/2009 |
| Smith Barney | Client Service Assistant Bonded | 1/2003 - 1/2007 |
| Stanford Hospital Oncology Infusion Center | Clinic Assistant Level Ii Bonded | 1/1999 - 1/2003 |
| Technic Inc. | Office & Warehouse Manager Bonded | 1/1996 - 1/1999 |
| Santa Teresa Labs | Foreign Shipping Coordinator | 1/1995 - 1/1996 |
Accomplishments
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