Expert in: Business & Financial Operations Management ~ Card Services ~ Telecommunications Versatile, high-energy professional who leads corporations through change and challenge to profitable growth. Proven self-starter with passion, energy, and enthusiasm to drive results and affect meaningful change. Strategic problem-solver who envisions smart solutions and executes with urgency across all levels of the organization. Hands-on leader with established ability to lead projects and initiatives that drive performance. Skilled in negotiating partnerships, alliances, and other business transactions. Exhibits exceptional leadership of diverse groups of associates in multi-site Customer Care Centers including high-volume transaction inbound customer service, sales, billing, outbound collections, and portfolio management.