I Skills * Bilingual * Microsoft Word I Excel I PowerPoint I Access * Concur * Kronos * NetSuite * Facility Dude * GoTo Webinar * Bookkeeping * Record Keeping Basic Accounting * Typing 65 wpm I Dictation * Organized Monthly Project Review Meetings * Created Project Management Department Resource Binder * Created a Flight I Travel Log for Project Management Department * Assisted in creating an Administrative Assistant Training Seminar * Created Go-To-Meeting Instructions Pamphlet (2017) * Created Permasteelisa Desk Manual (2018) * Notary Public * First Aid/CPR Certified 11/2019 - Present Behavioral Health Network Springfield, Ma Office Manager * Manage Team of Administrative Assistant/Mail Couriers * Administrative Assistant to Facilities & Safety Department * Recreated Corporate Phone Directory for Corporate Office / Site Lists * Provide Administrative assistance to CEO, Executive Assistant and Senior Leadership Team * Manage Quality Service Organization Agreement * Manage Certification for Massachusetts Drug Administration Program * Manager Bob's Discount Furniture/Bob's Cards/Razor's Edge Program * Assist with applying for Company Grant's * Manage Facility Dude Maintenance Program * Created Company Inventory Lists/Monitor Company Supply Orders * Assist with submission of Contracts / Grants / Proposals * Provide support to Board of Directors, Compliance, Human Rights, Human Resources, Professional Development Department * Assist in maintaining office supplies for all Departments * Type notes for Executive/Board Meetings as needed * Administrative duties (answer phones, typing, filing, greeting guests) * Coordinate on/off site meetings * Sort/distribute mail to various sites 3/28/2014 - 11/6/2019 Permasteelisa North America Windsor, CT Executive & ProjectAssistant / Office Manager * Manager of Events Committee * Coordinate daily calendars of PNA CEO and General Manager * Plan appointments and events * Support Executive visitors from HQ or other international Permasteelisa locations * Act as the point of contact between PNA CEO and General Manager and employees/clients * Assist CEO and General Manager -East with internal communications * Create regular reports and update internal databases * Prepare quarterly PNA newsletter * Coordinate travel arrangements * Manage phone calls and emails and Respond promptly to managers' queries * Facilitate internal communication (e.g. distribute information and schedule presentations) and assist CEO and GM in preparation of communications materials (e.g. for Town Halls) * Suggest more efficient ways to run the executive office and troubleshoot malfunction * Greet executive visitors and determine whether they should be given access to specific individuals. * Maintain executive office space presentable for visitors. * Point person for Windsor office maintenance, mailing, shipping, supplies, equipment, bills and errands * Organize coordinate and schedule meetings, appointments and bookings * Design, implement and oversee office policies and procedures and partner with HR to maintain office policies as necessary * Organize office operations and procedures to ensure maximum efficiency coordinate with IT on all office equipment * Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time * Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored * Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval and staff transfers * Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systems * Ensure that results are measured against standards, while making necessary changes along the way * Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff offering coaching and mentoring * Perform review and analysis of special projects and keep the management properly informed determine current trends and provide a review to management to act on * Assist in recruiting staff for the office and providing orientation and training to new employees * Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications * Responsible for ensuring office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise * Coordinator of Special Events participate actively in the planning and execution of company events and promoting activities that enhance operational procedures * Design and implement filing systems and ensure they are maintained and current * Establish and monitor procedures for record keeping to ensure security, integrity and confidentiality of data * Monitor and maintain office supplies inventory review and approve office supply acquisitions * Management of office space and reserved parking * Handle customer inquiries and complaints * Provide Executive Administrative Support to PM Department I Information Technology Department * Provide Calendar Coordination I Meeting Support * Prepare I Process Certificates of Insurance I OCIP & CCIP Enrollments * Notarize Certificates of Insurance (COl) for projects * Notarize Bills of Sale/Waivers for projects * Notarize on Textura * Prepare Project Kickoff Binders * Prepare FedEx packages I Monitor Mail I Printer Area * Coordinate Departmental Meetings I Luncheons * Coordinate Travel * Set-up I Prep for New Hires * Provide Assistance with Technology Set-up for Meetings * Order /Maintain office supplies I Distribution lists for PM Department

Highlights:

• Purchasing
• Delinquent Accounts
• Acquisitions
• Administrative Assistant
• Behavioral Health
• Cardiopulmonary resuscitation (CPR)
• Complaints
• Distribution
• Filing
• First Aid