Strong organizational and analytical skills, excellent team-building skills pro - active management style, motivational manager, effective verbal and communication skills as well as being an effective trainer. I am self-motivated, a proactive leader with over 15 years of Customer Service/Pharmaceutical Sales experience. Driven towards operational excellence and exceeding expectations, I have effectively managed and lead high performance teams in executing company goals all while having a focus on growth and development for our entire department Strong organizational and analytical skills Excellent team-building skills Pro- active management style Motivational manager Effective verbal and communication skills Effective training skills Proficient Computer Skills Windows, Word, Excel, Clipper, CARS, Oracle, MPS, Salesforce, MSA, Mainframe, JD Ewards, One World Xe, Cognos, CRM, AS-400 systems, PeopleSoft CRM, Avaya CenterVu, Remedy, TPS, Sales Advantage. * In 2013, I was chosen by Actavis CEO, Paul Biscaro to lead a team for Anda in a drug awareness program that was launched to educate our customers along with our employees. I created a monthly newsletter that was approved by our legal team and distributed to the entire company called "It Starts with Me". * Worked closely and set up town hall meetings onsite with Speakers from organizations called "Young People in Recovery & Sober Nation" so they could communicate there stories to our employees to help bring awareness to us and our communities to help make an impact. Created, & successfully launched over 10,000 pamphlets to send out to all our customers in their orders to place in their pharmacies on drug and alcohol abuse.

Highlights:

• Policies and Procedures
• Human Resources
• Inside Sales
• Pharmaceutical
• Pharmaceutical Industry
• Purchasing
• Retail
• Sales
• Training
• Business Development