17+ years of progressive experience in Software Quality Assurance/Quality Control and Release Management. Strong background in Financial, Retail and Services industries. Proven knowledge and hands-on leadership experience in the following areas: Planning and Strategy: * QA Management, Release and Project Management experience * Test Management Framework Implementations, QA Assessments, Testing Strategies and Solutions for all programs and projects as assigned * Release Management lifecycle, including scheduling and coordinating of software releases for multiple applications Relationship Management & Communication: * Interfacing and engaging with Test Managers, Dev Managers, IT Ops, PMO and Domain Managers * Effective communicating and building strong relationships with team members, stakeholders and business partners * Facilitating complex group meetings and conducting information gathering sessions * Preparing and delivering presentations to business and technology partners, senior management and executives, selecting the appropriate approach based on the audience * Resolving conflicts/issues and escalating as appropriate * Effectively managing operations with 3rd party vendors Process Expertise * SDLC (Systems Development Life Cycle) * Knowledge of J2EE, Oracle and Unix platforms * Agile and Waterfall methodologies, DevOps model * SAP Payroll * Project Management Framework * Quality Assurance Best Practices * Software Configuration management * Release Management Methodology * Risk Assessment and Quantification methodologies * Conflict and issue resolution and escalation PAST CLIENTS: * President Choice Bank (Canada) * CIBC Bank (Canada) * BMO Bank (Canada) * TD Bank Financial Group (Canada) * Royal Bank (RBC Investments) (Canada) * TATA (TCS Canada) * Capgemini Canada * Abercrombie & Fitch (USA) * Key Bank (USA)

Highlights:

• TSYS
• Planning
• Services
• Consumer Lending
• SDLC
• Software
• Quality
• Quality Assurance
• Software Configuration Management
• Software Quality Assurance