Organized, results-driven professional seeking challenging opportunity to exploit current talent base in a leadership position. GENERAL/OPERATIONS MANAGEMENT EXPERIENCE European Granite Marble Surfaces Present Jamesburg NJ Importer and distributer decorative stone products. Divisional Manager Leadership, direction and management of all departments. Operations: Develop and implement Warehouse & Distribution Operations strategies for North East operations and elsewhere as assigned. * Direct daily operation that generates annual revenue of $9.8 million. * Manage staff of twelve people, 45,000 sq. ft. warehouse and 4200 SKU inventory, valued at $4.5 million. * Oversee processing and shipping of approximately 10000 orders annually. * Conducts the following functions of company operations: Accounting Human Resources Logistics Safety Security Training Inventory Control Customer Service Fleet & Facility Maintenance * Utilize GEMBA continuous processes to improve efficiency of company operations, including: - Improved on Time Order Fulfillment rate from 70% to 92% in one year. - Implemented order processing through Digital Warehouse software that provides on - line access to customers globally. * Manage the performance of our clients Warehouse & Distribution sites through the establishment of processes and procedures with clear expectations using defined metrics. * Responsible for the preparation and performance of financial budgets in addition to monthly financial projections and analysis for each respective facility. * Manage strategic planning process to ensure service requirements are met. * Manage Warehouse & Distribution contractual negotiations and service requirements. * Lead and coach direct reports in the roles of warehouse and distribution centers. Special Assignment: * Serve as Safety Manager for facility including training, record keeping and inspections. General Management: Effectively manage time and resources to ensure personal and team sales targets are met. * Primary contact for quartz and solid surface fabricators who were not familiar with AQ. Find them, support them and convert them. * Forecast sales and develop sales strategies and models * Created demand with Kitchen & Bath accounts, General Contractors and Builders, both single and multi-family * Researched and generated new accounts and follow through on sales leads * Developed and maintained strong relationships with logistics and operations teams that allows for clear communications and productive engagements. Act as liaison between corporate initiatives and the field to ensure best practices. * Documented activities in the CRM to ensure best practices are recognized and employed regularly and to capture sales. * Provided leadership, collaboration, knowledge & expertise to warehouse staff relative to Quartz and Solid Surface. * Maintain knowledge of complete product line. * Attended sales meetings, industry events, training sessions and individual research. * Management of commercial, logistics, distribution, safety, maintenance and sales team. * Managed directly-employed sales and technical team (Quartz, Natural Stone) to support distribution t customers in NJ/PA/DE territory. * Built and presented strategies for Quartz/N.S. growth to corporate management. * Control of the business unit as an entity. Credit collections, sales, maintenance supplier negotiations and payment, and EBIT. * Establishing increased safety culture within the work environment. (OSHA compliant). CONSENTINO NA Phoenixville, PA Importer and distributer decorative stone products. Operations Manager - 2013 - 2017 * Direct daily operation that generates annual revenue of $8.4 million. * Manage staff of five people, 25000 sq. ft. warehouse and 2200 SKU inventory, valued at $1.5 million. * Oversee processing and shipping of approximately 10000 orders annually. * Conducts the following functions of company operations: Accounting Human Resources Logistics Safety Security Training Inventory Control Customer Service Fleet & Facility Maintenance * Utilize GEMBA continuous processes to improve efficiency of company operations, including: - Improved on Time Order Fulfillment rate from 78% to 98% in two years. - Implemented order processing through Digital Warehouse software that provides on-line access to customers globally. * Hired as Customer Service Representative and promoted to Operations Manager in less than one year. Special Assignment: * Serve as Safety Manager for facility including training, record keeping and inspections. DOW CHEMICAL Spring House, PA Agriculture division of $46.2 billion NYSE company. Customer Service Representative- Contract Position - 2010 - 2013 * Coordinated, collected and consolidated marketing metrics data and issued monthly report. * Audited all invoices, valued at $47 million, for pricing, volume and products. * Ensured orders and invoices were imported into SAP system monthly. * Managed travel schedules, expense reports and arranged meetings/conferences for a five-person team. CAMPISI CONSTRUCTION Lansdale, PA General contractor serving the greater Philadelphia area. Administrative Assistant/Assistant Project Manager - 2006 - 2009 * Managed daily schedules for President and Vice President of company including handling travel arrangements and expense reporting. * Reviewed progress of all projects weekly to ensure each project was on schedule. * Served as liaison between company executives and project managers of up to four construction projects and provided weekly updates for President and Vice President. * Obtained necessary building permits from county and local municipalities for all construction projects. * Member of team that completed all projects on time and within budget over three-year period. * Prepared Request for Proposals (RFP) for various services and equipment including: HVAC Electrical Plumbing Demolition Excavation RESTAURANT MANAGEMENT EXPERIENCE SAMUEL EATON'S GRILL Skippack, PA 100 seat casual dining restaurant. General Manager - 2002 - 2006 Responsible for daily operation of restaurant that generated annual revenue of $.8 million. * Screened, hired, trained and managed all personnel. * Increased revenue 100% from $.4 million to $.8 million in three years. * Created monthly promotion specials that increased revenue by 25% on historically slow days. * Initiated hiring of entertainment on weekends increasing revenue per customer by 20%. * Developed marketing strategy that included direct mail advertising. * Purchased alcoholic and non-alcoholic beverages and all supplies, valued at approximately $.208,000 annually.

Highlights:

• Accounting
• Administrative Assistant
• Advertising
• Business Operations
• Compliance
• Customer Relationship Management
• Distribution
• Entertainment
• Fabricators
• Forecast