Military Veteran with 20 years of proven experience in the United States Air Force. Acquired a comprehensive background in leadership, management, logistics, marketing, event planning, counseling, and community outreach. Accounted for assets, property, and equipment valued over $4.5M. Career supported by two Masters Degrees. Account Management Process Improvement Program Development Data Analysis Policy Implementation Research Legal Compliance Mentorship and Training Advocacy . Licensed Professional Counselor - Intern - San Antonio, TX Volunteer Counselor/Intern 07/2016 - 12/2018 * Increased client self-sufficiency and empowerment clients found employment, improved personal relationships, met or exceeded personal goals * Coordinated care for 120 clients with parole officers, case managers, and legal representatives * Maintained client files in accordance with agency, Health Insurance Portability and Accountability Act of 1996 ( HIPAA) compliance, and legal protocols zero discrepancies * Developed psychoeducation program for at risk youth targeted barriers to success, improved client social and emotional capability Military & Family Readiness Center - Ft. Sam Houston, TX 05/2016 - 10/2016 Community Readiness Consultant * Developed budget counseling education program focused on spend plans, debt reduction, credit score analysis, saving, and investing * Evaluated and updated transition program content and delivery methods in accordance with the Department of Defense transition guidance Stay at home parent - Various locations 01/2011 - 05/2016 Community Volunteer * Led Cadette girl scout troop community service initiative 10 bronze award recipients * Youth Services soccer coach, provided skill development and team building to over 20 participants Glynis K. Fresia, * Volunteer Library Assistant for elementary school program connected students to research tools and resources Airman & Family Readiness Center - Joint Base Andrews, MD 09/2009 - 01/2011 Director Family Readiness Center * Led and mentored 12 staff members supporting National Capital Region leaders and 20K community members * Provided outreach and coordination with over 150 area schools to ensure max attendance during Joint Service Open House Air Show provided opportunities to underserved communities, supported military recruiting efforts * Change manager during merger within the organization communicated with internal and external parties ensured ease of transition with minimal disruption in client services * Air Force Aid Advisor reviewed and awarded $190K in assistance, served 210 families Airman & Family Readiness Center - Joint Base Andrews, MD 03/2007 - 09/2009 Family Readiness Manager * Organized White House visit for 30 children of deployed service members within 24 hours of notification * Provided program marketing and outreach publicized services to 20K military families * Led and managed outreach support services for 300 family members of deployed military members monthly

Highlights:

• Account Management
• Change Manager
• Compliance
• Data Analysis
• Health Insurance
• Health Insurance Portability And Accountability Act
• Insurance
• Leadership
• Legal
• Logistics