Description
Strategic Planning and Forecasting * Employee Training and Development * Recruiting and Staffing Initiatives * Team Building and Leadership * Continuous Process Improvements * Call Center Administration * Revenue and Profit Growth * Customer Satisfaction / Retention * Order Processing and Fulfillment * Creative Problem Solving
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
(Confidential) | Technical Operations Manager | 1/2013 - Present |
Presided | Technical Service Manager | 1/1992 - 1/2013 |