Proven track record of accurately completing research, payroll reporting, personnel retention, information management, marketing, and business-development efforts within time and budget requirements. * Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. * Highly focused and results-oriented in supporting complex, deadline-driven operations identify goals, priorities and resolve issues, providing excellent customer service. * Proficient in Social Media, Cyber Security / Data Integrity, Microsoft Office Suite, Outlook, Visio, Workday, Outlook, Guidewire, Jira, Planview, and Windows and Mac operating systems type 65 wpm with complete accuracy.