Business analysis position where eight years of data and process analysis experience will drive innovation and organizational success.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	9/1998 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Texas A&M University	Agricultural Education	1998	Master Degree
Texas A&M University	Abricultural Development	1997	Bachelor Degree

Highlights:

Analyzed jail intake data and work processes as part of contract negotiations between Fort Worth and the Mansfield Law Enforcement Center. Fifteen new positions were requested by Mansfield; studies showed need for one position. Annual savings of $387,000. Reviewed plan review / permitting workflow encompassing six major processes in seven departments. Cycle times reduced from 360 to 120 days. Monitored operations at all temporary shelters and hotels staffed by City of Fort Worth Employees. Standardized operations across shelters and facilitated communication between Emergency Operations Center (disaster response headquarters) and remote sites.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• analyst
• analytics
• consultant

Conduct operational reviews of city departments to improve efficiency and effectiveness. Assess employee skill levels and identify training needs.