Twenty years' experience as an administrative assistant and professional staff assistant at Los Alamos National Laboratory Knowledge of and proven competency in the Laboratory's business systems, policies, practices and procedures Administrated international LANSCE user program with up to 600 user visits/year on up to 18 beam lines Instrument Assistant for two full cost-recovery chip irradiation beam lines serving visits by ~40 groups/year from industry, academia, and government research facilities Outstanding interpersonal and communication skills Extensive customer service experience, providing exceptional professional service to all levels of management, regulators, technical staff, visitors, and the public Self-motivated, independent worker, and as a team member with demonstrated ability to manage multiple tasks and constantly changing priorities Demonstrated experience with producing correspondence, multimedia documents, reports, graphics and presentations for visitors, sponsors, and staff Able to identify issues, problems and opportunities for improvement and provide input for solutions Able to obtain clearance