Broad knowledge and success in network design, systems administration, systems security, configuration, technical support, troubleshooting and issue resolution. * Experience in systems management and maintenance, systems and network administration, network procedures, protocols and messaging, hardware installations, troubleshooting and support. * Skilled team leader with a track record of directing direct multiple tasks effectively to ensure on target completion of all deliverables. * Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction. TECHNICAL PROFICIENCIES System Administration Technical Analysis Network & System Security Network Administration Network Documentation Troubleshooting & Problem Resolution Routing and Switching Technical Support

Highlights:

• Networking
• Security
• D.O.D.
• Microsoft
• Support
• Technical Support
• Microsoft Windows
• Operating Systems
• Routers
• Switches