Description
I am an accomplished, yet hands-on, builder and leader of world class customer support and QA. I am seeking the right next company where I can contribute my expertise and energy to achieve something really great, as I have been fortunate to do in the past. I have worked recently as head of international teams with outsourced execution in India, Russia, Ukraine, Poland, Puerto Rico and China. My experience ranges from enterprise to small business to consumer markets. I enjoy building teams and motivating them to achieve superior results. I am passionate about what I do and the people I do it with. I want to work hard, play hard and contribute all my knowledge and experience to a company with strong leadership, clear vision, and a ‘hunger’ for success
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Yiftee Inc. | Vp, Qa & Customer And Merchant Experience And Success | 1/2015 - 1/2018 |
Good Technology | Vp, Quality Assurance | 1/2011 - 1/2015 |
Accomplishments
Highlights:
Keywords
- Clarify
- Customer Relationship Management
- Customer Service
- Test
- Integrate
- Software
- Process Improvements
- Professional Services
- Services
- STRATEGIC PLANNING & EXECUTION
- BUSINESS APPLICATIONS
- MOBILE COMPATIBLE
- PARTNER MANAGEMENT
- PERSONNEL MANAGEMENT
- TECHNICAL PRODUCT SUPPORT
- CUSTOMER SUCCESS
- CUSTOMER SUPPORT
- QUALITY ASSURANCE AND TESTING
- SOFTWARE TESTING ON MOBILE DEVICES
- AGILE