Description
SENIOR-LEVEL PROFESSIONAL with 25 years' experience in Auxiliary Services specializing in budget planning, fiscal oversight, resource allocation, personnel management and employee development with a commitment to diversity and social justice and the ability to create an inclusive department. * Highly analytical decision-maker with extensive experience in financial and operational development with proven history of increasing productivity. Ability to anticipate conditions and plan ahead to overcome challenges and capitalize on opportunities. Conduct complex analytical studies, evaluate alternatives, and develop and implement sound recommendations as well as the ability to apply a high level of sound, independent judgment in the solution of complex business problems. * Seasoned executive with in-depth understanding of emerging technologies. Ability to build strategic alliances by collaborating with key constituents to understand and support the needs of our campuses for sustainable, responsive and effective programs in auxiliary services. * Skilled strategist who transformed and outsourced the Bookstore by partnering with Follett, a major multi-year project to replace the University's self-op Bookstore. Developed an RFP for Dining Services and transitioned to new dining service provider. Develop a business plan for Parking and Transportation program on campus. Exercised leadership role in negotiating a workable solution and benchmark performance against key operational targets and goals. * High-performing administrator with expertise in optimizing organizational processes, projects to include leading renewal initiatives within dining services serving as the project executive for the $5 million-dollar renovation responsible for managing the integration of Auxiliary Services functions related to the Public Private Partnership project. * Effective leader with the ability to work in a collegial and participatory manner emphasizing team-building with all segments of the campus community due to a commitment to shared governance, team work, creative leadership, and possessing the characteristics of sound judgment, flexibility, creativity, resourcefulness, and excellent communication skills. Contract Management Operational Process Analysis Process Management Customer Service/ Satisfaction
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| University Of Massachusetts Dartmouth | Director Of Campus Services Assistant Director Of Campus Services | 4/2004 - 4/2004 |
Accomplishments
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