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Karen J

Program Manager - 18 Years of Experience - Near 19125

Occupation:

Program Manager

Location:

Philadelphia, PA

Education Level:

Master

Will Relocate:

YES

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Experienced risk/audit, project management, and technology procurement professional with problem-solving tenacity and a proven track-record of delivering mission-critical, value-added results. Experience includes all facets of strategic sourcing, including negotiating, ongoing vendor management, financial, operational, enterprise-wide risk analysis, complex regulatory compliance reviews. Expertise in performing solutions-based project management in highly complex corporate environments, and process re-engineering to drive strategic organizational objectives and profitability. Proficiency in finance, with an emphasis on maximizing profitability via expense reduction and outsourcing. Development and management of personnel, project teams, and communication and change management plans of various sizes. Industry expertise includes banking, insurance, healthcare, not-for-profit, manufacturing, automotive, chemical, and staffing. Project Management Professional * Risk Management * Vendor Management * Technology & Software Selection * Strategic Sourcing & Supply Chain * Expense Reduction * Certified Credit Executive * Business Process Optimization * Business Controls Expertise * Budget Creation & Oversight * Program Training & Education * Fortune 500 and International Experience CENLAR EXPERIENCE Head of Assurance & Validation Team - Internal Audit Led all facets of the design, build, and implementation of the newly established regulatory and issues management validation function (Est. Nov, 2017) to include: * Transition of validations from four disparate groups/processes to one streamlined process * Selection and creation of a high performing team of twelve people * Successful delivery of 9 large (500 hours +) validation projects by 6/30/18 due date to regulators * Head of the cross-functional Validation Steering Committee to oversee validation planning and change management of regulatory Matters Requiring Attention (MRAs) * Ongoing management of and reporting of responses to Executive Management and regulators Portfolio Oversight Manager - Risk Governance Led all facets of the design, build, and implementation of the risk governance process to oversee the remediation of Matters Requiring Attention (Est. August, 2017) to include: * Creation of all reporting, tools, and communication plans used to manage the remediation of the MRAs * Created and led ongoing meeting framework with Senior Management to manage remediation deliverables and date commitments to regulators, and identify/solve for cross-MRA issues * Identified and communicated project risks and issues to Executive Management * Managed all facets of the compilation of quarterly MRA deliverables to regulators Audit Consultant/Audit Specialist Full-time resource contributing to multiple Audit projects, including: * Pre-implementation audit of Oracle CSS with findings * Enterprise PMO Audit with Unsatisfactory audit rating * Human Resources Audit with Unsatisfactory rating * MSP Access Audit with Unsatisfactory rating * Servicing Systems Audit with Unsatisfactory rating PROJECT & CONSULTING EXPERIENCE 2008 - 2015 Director, Technology Vendor Management (Radian) * Introduction of Vendor Management concepts, frameworks, and processes to the organization, with a focus on the management of technology vendors. * Performed comprehensive, enterprise-wide technology spend analysis. * Weekly meetings with CIO to review and prioritize vendor initiatives. * Creation of "Enterprise-wide Technology Task Force" to identify and integrate Technology Vendor opportunities across all Radian entities. * Stood up enterprise-wide online order capabilities with CDW to allow for: improved and better controlled order and approval process through one vendor, with best pricing and shipping to all Radian locations * Worked with Technology security group and legal to revamp and consistently assess technology vendor risks. * Worked directly with Microsoft and CDW to renegotiate a new, 4-year, enterprise-wide agreement, with cost savings of $2MM. * Performed comprehensive vendor reviews to assist with the selection of a new outsourced help desk vendor. * Negotiated the enterprise-wide purchase of standardized HP desktop/laptop, with cost saving of approx. $100K. * Successfully negotiated Oracle compliance issue to minimize cost impact and create compliant go-forward situation

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COMPANY POSITION HELD DATES WORKED

University Of Pittsburgh Consultative Internal Auditor 11/2004 - 11/2005
Ppg Industries Inc. Credit Manager Staff Auditor 6/2002 - 11/2004
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SCHOOL MAJOR YEAR DEGREE

Duquesne University Business Administration 1999 Bachelor Degree
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