Joel Martinez has over 20+ years of experience as a Project Team Lead/Program Manager/IT Senior Project Manager/Senior Business Analyst/Process Design Consultant with extensive experience in all facets of the Agile iterative, incremental Project methodologies as well as System Development Lifecycle project processes. He has participated and facilitated all project sizes, from small localized to large enterprise -wide projects. Tasks include project analysis, budget management, requirement gathering, documentation, design, testing, writing user stories, conducting backlog grooming, iteration demonstrations, implementation and maintenance in national and internation al programs. Joel is innovative and an extremely adaptable individual. He has had a myriad of experiences as it relates to project management among various industries, including banking, mortgage servicing and acquisitions, mortgage origination, long ter m care insurance, health care and the airline sectors. Joel is adept in maintaining a competitive edge, and demonstrates solid skills to adapt to new situations while maintaining normal operating procedures and positively impacting company growth and prof itability COMPUTER SKILLS Languages * Familiar with: HTML, Microsoft Visual Basic, Java JCL, Oracle Si, SQL and Visual SourceSafe Software * Proficient with: Alltel/CPI/MSP/LPS for mortgage servicing * Proficient with: BRIO, Business Objects, EasyTrieve, Flash, FOCUS, LSAMS, Monarch, MOSAIC, Multi -Edit, TMO, WITS for reporting * Proficient with: Captivate, Cisco, Jabber, MS Access, MS Excel, MS FrontPage, MS Lync, MS Outlook, MS PowerPoint, MS Project, MS Visio, MS Word, Planview, Rally, Salesforce.com, SharePoint, SnagIt, Snipping Tool for Project Documentation, Communication and Tracking * Platforms: Microsoft Windows XP and Microsoft Windows 7 EDUCATION Dallas Baptist University Dallas, Texas * Master of Arts in Professional Development * Emphasis in Management Information System Southern Methodist University Dallas, Texas * Master of Liberal Arts * Emphasis in European History August 2001 Dallas Baptist University Dallas, Texas * Bachelor of Business Studies * Emphasis in Management Information System EXPERIENCE Sr. IT Project/Program Manager 06/2012 - 08/2018 American Airlines * Led and participated in many multi-million-dollar projects that had positive impact to passengers and employees. * Created/edited all project documents, as it relates to discovery, funding, budgeting, constructing, planning and deploying an IT project. * I communicated with project teams across the AA enterprise to enhance current processes, facilitate enhancements, com mit teams to budget and deadlines, escalate any issues, facilitated multiple vendors to ensure the alignment of a smooth transition when different application systems needed to transfer data, and to be available for any support that was needed for any internal/external persons of contact. * Provided project updates to stakeholders and senior management. IT Business Analyst (Contractor) 01/2011 - 06/2012 American Airlines * Participated in many multi-million-dollar projects that had positive impact to passengers and employees. * Created/edited all project documents, as it relates to discovery, funding, budgeting, constructing, planning, reporting and deploying an IT project. * I communicated with project teams across the AA enterprise to enhance current processes, documented any issues, and to be available for any support that was needed for any internal/external persons of contact. * Facilitated projects via Agile methodology in Project Manager, Program Manager, Team Lead, Scrum Master roles * Provided project updates to project team and stakeholders . Curriculum Vitae of Joel Martinez December 2008 May 2005 Joel Martinez Grand Prairie, TX 75052 214.629.5798 - mobile zenitramjk@hotmail.com - email IT Business Analyst / Project Manager (Contractor) 03/2009 - 12/2010 SuperMedia (formerly Idearc Media) * Participated in many multi-million-dollar projects that had positive impact to passengers and employees. * Created/edited all project documents, as it relates to discovery, funding, budgeting, constructing, planning, training material, reporting and deploying an IT project. * I communicated with project teams to enhance current processes, documented any issues, and to be available for any support that was needed for any internal/external persons of contact. * Participated in projects via Agile methodology in Business Analyst role. * Provided project updates to project team and stakeholders. 05/2008 - 12/2008 IT Business Analyst Concentra Health Solutions, Inc. * Participated in several projects that incorporated new changes and enhancements for the lo an origination system. * Created/edited all project documents, as it relates to discovery, constructing, planning, training material, reporting and deploying an IT project. * I communicated with project teams across the AA enterprise to enhance current proce sses, documented any issues, and to be available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Develop ment Lifecyle (SDLC) methodology in Business Analyst role. * Provided project updates to project team and stakeholders . IT Business Analyst (Contractor) 11/2007 - 05/2008 FedEx Kinko's Office and Print Service, Inc. * Worked on project regarding training material for new application, Salesforce.com, made available to the sales team. * Created/edited all project documents, as it relates to discovery, training material, reporting and deploying an IT project. * I communicated with project teams to enhance current processes, documented any issues, and to be available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Development Lifecycle (SDLC) methodology in Business Analyst role. * Provided project updates to project team and stakeholder s. Business Analyst / Project Manager 2/2006 - 11/2007 EMC Mortgage Corporation * Worked on several projects as it relates to the acquisitions of other mortgage servicing loans for those mortgage companies that did not service mortgages. * Validated contracts and all aspects and integrity of the loans. * Communicated with project teams to enhance current processes, documented any issues, and was available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Development Lifecycle (SDLC) me thodology in Business Analyst and Project Manager roles. * Provided project updates to project team and stakeholder s. 5/2005 - 1/2006 IT Account Project Manager Centex Home Equity Company * Worked on several projects as it relates to the enhancements and deployments of origination of mortgage loan applications to support the sales brokers. * Communicated with project teams to enhance current processes, documented any issues, and was available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Development Lifecycle (SDLC) methodology in Project Manager role. * Provided project updates to project team and stakeholder s. Senior Business Analyst / Project Manager 2/2002 - 5/2005 Aegon USA / TransAmerica Life Insurance * Worked on projects regarding training material and enhancements for new application, made available to the sales team. * Created/edited all project documents, as it relates to discovery, training material, reporting and deploying an IT project. * I communicated with project teams to enhance current processes, documented any issues, and to be available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Development Lifecy cle (SDLC) methodology in Business Analyst and Project Management role. * Provided project updates to project team and stakeholder s. Curriculum Vitae of Joel Martinez Joel Martinez Grand Prairie, TX 75052 214.629.5798 - mobile zenitramjk@hotmail.com - email Assistant Vice President / Process Design Consultant 8/1999 - 11/2001 Bank of America * Worked on several projects as it relates to the data integration between NationsBank and Bank of America. * Both companies used CPI/MSP platform. * Facilitated Year End processing projects. * Communicated with project teams to enhance current processes, document ed any issues, and was available for any support that was needed for any internal/external persons of contact. * Participated in projects via System Development Lifecycle (SDLC) methodology in Project Manager role. * Provided project updates to project team a nd stakeholders. Business Analyst / Project Management 5/1994 - 8/1999 EMC Mortgage Corporation * Worked on several projects as it relates to the acquisitions of other mortgage servicing loans for those mortgage companies that did not service mortgages. * Provided regular reports to parent company, Bear Stearns, in New York, NY with the status of each of the purchased mortgage loan portfolio. * Communicated with New York, NY brokers to advise of any issues, and was available for any support that was needed fo r any internal/external persons of contact. * Participated in projects via System Development Lifecycle (SDLC) methodology in Business Analyst and Project Manager roles. * Provided project updates to project team and stakeholders.
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