Creative and highly motivated professional with more than 15 years of progressive collections, asset management, operations, and call center experience in a variety of fast paced global environments. Proven communication and interpersonal skills. Skilled in training, coaching and mentoring. Establish rapport and develop highly productive working relationships with peers, customers, and senior management. Change ambassador for the continuous improvement of the customer experience. An experienced director with exceptional problem solving and negotiation skills. Collaborative leader and manager. Lean Six Sigma trained and Black Belt certified.

Highlights:

• Asset Management
• Call Center
• Facilitator
• Inventory
• Management
• Process Improvements
• Project Leader
• Project Management
• Sales
• Sales Tax