Description
Client Support and application support advocate with of experience with retaining customer by solving their issue in a timely fashion with great support and follow-up. * Exceptional phone skills, high volume, fast paced corporate environment * Enthusiastic team player with strong background in customer facing skills with results oriented. * Self-motivated individual with ability to meet deadlines and exceed expectations in fast pace environment. * Strategic thinker with an aptitude for learning new skills and can excel under pressure. * Strong computer skills. Managed home-based office 3-4 days a week.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Substitute Teacher Fill / Substitute Teacher District 87 | 4/2018 - Present |
| Power2 Practice | Strived To Meet Customer Service Level Agreement Sales Support Representative Substitute Teacher District 87 | 11/2017 - 3/2018 |
| Healthcare Application Support Representative | Teacher Is Not Available | 7/2017 - 3/2018 |
| International Business Machine (Business Analytics) | Client Care Support Analyst | 10/2009 - 6/2016 |
| Spss Inc. | Customer Service (Team Lead) | 10/2009 - 10/2009 |
Accomplishments
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