Skilled, highly trained, individual providing customer service in a broad range of industries including yet not limited to creating information technology courses for the US Army Communications-Electronics Command (CECOM). Has previously worked in the areas of technical training and technical support servicing customers for the Army Enterprise Service desk. Most recently worked as an instructional system designer -responsible for developing courseware that meets the Department of Defense guidelines. Initiating and managing multiple projects simultaneously to develop courses, whilst creating scalable training products and presenting deliverables to a wide range of Department of Defense clients.

Highlights:

Companies I like:

US Army, Amazon

• Software
• Adobe
• Training
• Windows Vista
• Windows XP
• Wireshark
• Adobe Photoshop
• Cascading Style Sheets
• Cisco
• Communications