utilize my organizational, professional and communication skills, to contribute to the successful growth of an organization as well as my own personal and career growth.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2006 - Present
Grady Memorial Hospital	(Confidential)	9/2001 - 11/2003

SCHOOL	MAJOR	YEAR	DEGREE
Atlanta Metropolitan College	History/Journalism	2007	Associate Degree
Fort Valley State University	Mass.comm	1998	Bachelor Degree

Highlights:

Patient Assessment Representative, Redemption Specialist Travel & Merchant, Diabetes Management and Disease Control, Housing and Financial Aid Clerk – Human Resources

Companies I like:

IBM, AT&T, University of Chicago, ABC, CBS, NBC, Delta, Fox,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

-Provides customer support through daily interaction with banking personal. -Provides customer support through facilitating redemption request utilizing IM software. -Acknowledges customer concerns providing optional resolutions. -Manage customer accounts utilizing IM software providing general program and client account information. -Utilizes Amadeus system to check availability, book and price PNR’s for client redemptions. Also, utilizes Booking Builder software to book and price South West flights. -Supports staff members through oral and written communication providing necessary documentation. Coordinate housing for Emory, Morehouse School of Medicine and the Grady School of Technology - Maintain files and occupancy records - Prepare rental contracts and assist in rent collections - General office duties include, phones, transcription, mail processing and data entry - Assist and respond to housing inquiries - Enter data in the Human Resources information system