Extensive administrative and supervisory experience, program development and implementation. My responsibilities have required skills in several areas, including: Program Development Designed training protocol for employees to meet division, agency, state and federal mandates. Designed and implemented computer training programs for employees as the division became automated. Developed marketing strategies to increase community involvement in various programs. Organized various committees to ensure the provision of quality services. Designed programs to meet state and federal mandates and provide quality services. Communication/Training Curriculum Successfully employ written and oral communication skills when dealing with staff, clients, program participants, service providers, and various levels of management. Developed and implemented training workshops for employees and instructors. Developed and directed monthly in-service training's. Vocational and behavioral counseling with at-risk youth and their families. Supervisory/Management Directed up to 75 full and part-time staff. Assisted in their selection. Responsible for training, supervision, evaluation and motivation. Recruited, trained and supervised volunteers. Ensure that the work flow is smooth and all deadlines were successfully met. Responsible for problem solving and handling difficult or unusual situations. Able to manage and coordinate multiple projects simultaneously. Developed and maintained annual budgets for various programs from $25,000 to $800,000. Computers and Software Installation and setup of LAN and WAN systems using Microsoft Network and the Novell Network System. My software knowledge and usage includes: Microsoft Word, Excel, Power Point, Access, Publisher and Word Perfect. I also have Help Desk, trouble-shooting and training experience in these areas. I have trained on the above listed software and I have also taught hardware installation and setup courses. Taught Microsoft Office 98, Internet Exploration, Windows 98 and Power Point classes. Designed and integrated Excel spreadsheets to track products, individuals and business growth.
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