2989 S. Buena Vista Ave. Corona, CA 92882 M 951.310.2131 nouritv1@hotmail.com Professional, upscale retail, hospitality and spa management. Seeking employment with a quality company who may utilize my professional skills to help boost and maintain client retention and satisfaction. I am con?dent in my ability to substantially contribute to your goals and ensure top notch guest experiences. Senior Manager, Massage Green, Rancho Cucamonga CA 2013 - Present My duties include coordinating daily operations at the spa and make sure excellent services are provided to the customer. I recruited and trained sta? and lead a team of 20 associates while overseeing guest services, budgeting, maintenance, inventories, schedules, payroll and accounts payable and receivable as well as strictly adhering to health and sanitation standards. I personally programmed our computer based customer data and services program and directed my sta? in using the utmost security and discretion with customer information. Under my management we increased membership and pro?t and client satisfaction by training the sta? in the art of sales. Sales & Marketing Manager, Vee & Associates, Corona, CA 2007 - 2013 Web-based, website and business marketing company. My duties included customer recruiting calls, Customer retention, upselling products and services as well as accounts payable and receivable. I received extensive on the job training. I left to pursue a higher salary position at Massage Green. Jewelry Counter Sales, Nordstrom, Costa Mesa, CA 2003-2007 Duties included counter sales in the Jewelry Department as well as a personal shopping assistant to many customers and many returning customers who would speci?cally request me for sales assistance. I won many top sales awards, always company exceeding sales quota. Left to pursue web sales and marketing for higher salary.

Highlights:

• Marketing Management
• Recruiting
• Retention
• Sales
• Budgeting
• Management
• Payroll
• Security
• Accounts Payable
• Accounting