PROFESSIONAL SUMMARY (Success Stories) > Directed an annual 60% increase in Direct to Customer Fulfillment Orders 2012 - 2015 > Recognized as the Most Improved DC in Network (Ranked nationally #3 of 16 DCs) within internal performance metrics: Cycle time, Safety, Damages, Accuracy, Fulfillment 2014 > Corporate recognition for being top 10% of managers for subordinate mentoring and development having promoted 5 candidates to exempt status (supervisory roles) 2013, 2014 > Corporate recognition for contributions to DC new Customer Focus Initiatives 2011 > Established Corporate Customer Quality Index (CQI) standards measuring performance, safety, volume generation and community service 2007 > Introduced Corporate TQM for reduction of rework hours and refinement 2006 > Selected to participate in nationwide corporate selection process identifying highly promotable managers 1995 > Recognized for implementing unique distribution process design, source and direct installation of newest industry innovations for processing order requisitions and facility flow-through 1996,2003, 2016 > Strong history of continuous improvement initiatives with positive fiscal results demonstrated QUALIFICATIONS M.A., with strong team development skills coupled with lean manufacturing, Six Sigma Operations / Supply Chain / Fulfillment Management experience Improve bottom-line through implementation of continuous improvement processes, expense control, productivity enhancements with IT and Operational assessments Areas of Expertise: Lean Manufacturing, Process Improvement, System Integration and Analysis, Operations/Distribution/Logistics / Fulfillment / Supply Chain Management, Professional Development and Mentoring
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