Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction. Established a new set of company-wide first-production review procedures, which resulted in increased productivity Established a production based shop to increase shop hours by 10% and gross profit by 6% Master certified Mercedes Manager Certified Porsche Manager Certified Jaguar Manager Certified Land Rover Manager ADP and Reynolds trained Axcesa trained