Professional Summary: * Overall 3 years of experience in Salesforce.com CRM Platform. * Salesforce Certified Force.com Administrator. * Expertise in Administration, Configuration, Customization, Development and support on Salesforce.com Platform and implementation technology solutions. * Experienced in all phases of Software Development Life Cycle (SDLC), Agile Development, quality management systems and project life cycle processes. Implemented various advanced fields like Picklists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies for automated alerts, field updates & email generation according to organization requirements. * Expertise in using the markup Languages like JAVA, HTML language and created Visualforce Pages and Apex classes. * Experience using Sales force Administration (SFA), Profiles, Roles, Page Layouts, Org-Wide defaults, sharing rules, Permission Sets, Custom settings, Work Flows, Approval Process, Reports, Dashboards, Email Templates, Import Wizard and Data loader and Validation Rules and Formulas. * Experienced on completing the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies and Implementing the SOAP / REST based web services. * Designed and developed salesforce custom components, Lighting processes builder, Visualforce pages, Apex Triggers, Apex classes and Test classes. * Responsible for Salesforce technical design, development, documentation, system maintenance, system deployments, and version control. * Expertise in Designing solutions and implement Salesforce in a way that is simple, intuitive and easy to and will meet business requirements. * Proficient with Sales Cloud, Service Cloud, Jenkins, Call Center, Force.com, Chatter, Lightning and App-exchange on Salesforce. * Hands on experience in creation and maintenance of Jitter bit Jobs for real time Data integration from one org to another org. * Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc. * Hands on experience in creation and maintain Batch jobs and Scheduled jobs * Designed and coded application components in an Agile environment utilizing a test driven development approach. * Created and maintained project tasks and schedules. * Provided programming estimates, identified potential problems and recommended alternative solutions. * Worked in close cooperation with project managers and other functional team members to form a team effort in development. * Expertise on SharePoint. * Proactively using the most current technology to deliver a high-quality product to facilitate and support client service and improve efficiency. * Participate in software release and post-release activities, including end-user training and support (e.g. developing demos) * Sound Knowledge of Database programming and principles. * Strong analytical and problem-solving skills and Flexibility, attitude to achieve tight deadlines. * Good Experience in Object Oriented Programming Concepts and Web services Development.
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