Summary Over 25 years of experience in administrative support to complex medical groups and health clinics. Skilled in managing front office functions, including exceptional customer service, patient appointments, helpdesk, database management, ICD-10 modifications, creating reports, spreadsheets, and records management. Very professional with proven leadership skills and abilities resulting in increased revenue and productivity. Maintain high-level of confidentiality, committed to excellence, mission driven, and highly competent in hospital admissions, administration, coordinating and managed care. Focus on patient care, empathetic, and creating positive rapport with patients, family and staff. Seeking to take next career step in health care administration with a respected organization dedicated to providing high-level care to a diverse patient population.

Highlights:

• Medicare
• Policies and Procedures
• Database
• Managed Care
• MediTech
• Quality
• Assessments
• Medical
• Pharmaceutical
• Housekeeping