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FATEN M

Help Desk Specialist - 8 Years of Experience - Near 91403

Occupation:

Help Desk Specialist

Location:

Sherman Oaks, CA

Education Level:

Bachelor

Will Relocate:

YES

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Occupy a challenging position in the IT Field where I will be capable to utilize my extensive experience and knowledge in information technology systems management as a Computer System Engineer who has a solid experience in various systems, network management, hardware & software troubleshooting. Key Areas of Specialization * Network and Systems Administration: Extensive experience in network management, disaster prevention and troubleshooting. LAN/WAN technologies by using the professional credential of Cisco Certificated Network Associate (CCNA), Routing and Switching, and Microsoft Certified Systems Engineer MCSE * IT Management and Support: * Microsoft operating systems and applications, Windows 2016, Windows 2012 & Windows 2003 domains & MS Exchange Servers implementation & administration and ISA 2004 * Apple Products: installation, configuration and administration * Linux Products: installation, configuration and administration * PCs hardware and software trouble-shooting (desktops, tablet, Mobiles and laptops) * Personal assets.: Excellent interpersonal and communication skills, efficient, resilient in solving problems, capable of working alone or in a team environment, work well under pressure, and can take initiative as a leader and become adaptable as needed

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SCHOOL MAJOR YEAR DEGREE

Cairo University Project 2003 Bachelor Degree
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Highlights:

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