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Rick B

Training & Development Manager - 17 Years of Experience - Near 91752

Occupation:

Training & Development Manager

Education Level:

Bachelor

Will Relocate:

YES

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To apply my 20+ year experience in quality optimization and business development to being a key contributor to the success of my future employer Professional Achievements SALES AND MARKET GROWTH $300M annual sales growth from Total Quality Programs at Ciba Vision Corp Developed programs advancing service level market rankings from 4th to 1st place within 1 year in a highly competitive health market. Delivered wholesale distributor development programs resulting in $100M+ in annual sales growth for manufacturing firm Quality and Business Process optimization Facilitated High Volume Order Fulfillment process redesign project achieving < 10 errors per 100K transactions per day and an on - time delivery reliability performance of 99.9 percent based on % on time delivery of requested order parameters Implemented a Food and Beverage sales program for Opryland Hotel and Convention Center generating >7M incremental sales per annum for major in-house restaurant operations Developed and implemented Balanced Scorecard and Total Quality strategies across a wide range of domestic and international client organizations. Led international team in the development and deployment of a best-practice business process benchmarking and learning transfer system for a leading global health sciences company

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