Description
SUMMARY: * Experience in customer consultation, service and sales, and phone support. * Over 16 Years' Experience Computer hardware and software installations and troubleshooting, windows operating systems and software applications installation and troubleshooting. * Quality assurance testing of industrial standard application benchmarks for desktop, laptop, tablet, and handheld devices performance and power usage analysis. These benchmark products are used worldwide for computer devices evaluation and buying decisions. Received Intel Achievement Award for efforts of supporting the testing and development of mobile device benchmark products that resulted in wider brand recognition.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Best Buy Co. Inc | Geek Squad Advance Repair Agent | 10/2016 - 11/2018 |
| Independent Contractor | Desktop Support Technician | 5/2016 - 9/2016 |
| San Ramon Chinese School | Children Music Team Director | 1/2015 - 1/2016 |
| Intel Bible Based Network | Music Director / Team Leader | 6/2013 - 4/2016 |
| Intel Corporation | Engineering Technician Performance Technician Validation Technician (Contractor) | 1/2006 - 4/2016 |
| Compatible Computers Inc. | Customer Support Technician | 4/1998 - 8/1998 |
| People City Mission | A Rescue Mission | 1/1976 - 8/1979 |
Accomplishments
Keywords
