Summary of Qualifications * Trouble shooting Hardware/Software Tier 1/Tier 2 * Configuring equipment (Cisco - Routers, Switches, HP Switches - Access points, HP Storage) * Moderate HP/Cisco Switch and Cisco router knowledge * Basic knowledge in Server/Networking Administration (Basic protocols, Network principles, Vlan Management, TCP/IP) * Basic LAN/WAN knowledge, Checkpoint Firewall Administration. * Basic LAN/WAN/ Subnetting Knowledge * Configuring, troubleshooting and managing the cisco remote access VPN configuration on ASAs. * Experience with building and leading agile development teams in an academic setting * Moderate IT Support knowledge (Troubleshooting Tier 1 and Tier 2) * Knowledge of 2008 / 2012 Microsoft Servers (Administration, Active Directory) * Knowledge in configuring, troubleshooting and handling routing protocols like EIGRP and BGP. * Able to work independently and efficiently on Cisco Wireless LAN controllers and access points. * Knowledge in configuring and managing the F5 Load balancers. * Expertise in IPsec over GRE tunnels, HSRP/VRRP configurations and Knowledge of DNS, DHCP and related components. * Strong Microsoft office skills (Excel, Word, Power Point, Access, Visio) * Knowledge In managing Outlook/Exchange and Skype Applications * Strong oral communication skills and strong written skills * Strong Customer Service Skills Technical Portfolio
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