AREAS OF EXPERTISE * Computer Operating Systems/Networks * Systems Admin/Active Directory * Technical Supervision * Diagnostics, Testing & Troubleshooting * IT Help Desk/Ticket Resolution * Security, Compliance, Governance * Equipment Analysis/Processes * Project Planning/Execution * Issue Resolution * Critical Systems * Technical Communications * Client Support * Audit Consultant * Software Quality Compliance * Quality Assurance/Surveillance APEX Systems/Dell-Managed Services (Short-term Govt. Contract) Desktop Support Technician/Deployment Tech Lead Summary of Qualifications <>

Highlights:

• Connectivity
• Logistics
• Accounting
• Information Technology
• Leadership
• Leadership Development
• Macromedia Dreamweaver
• Microsoft Access
• POS
• Quality Assurance