Description
Friendly and energetic individual who knows the value of top-notch customer service aspiring to become part of a Fortune 500 company focused on exceeding customer expectations. Consistently demonstrates a courteous, positive attitude, and the ability to demonstrate empathy and patience while working with all customers and co-workers. Highly skilled in providing information regarding products and services of the company. * Hands-on experience in reviewing, updating or making changes to customer accounts. * Extensive experience with effectively listening and responding to customers' needs and concerns. * Demonstrated ability to accurately record details of customer contacts and service history * Proven ability to determine answers and solutions quickly * Special talent for handling irate and angry customers * Strong oral and written communication skills * Ability to work in fast paced work environment * Consistently strives for exceptional customer satisfaction * Demonstrates empathy and patience * Typing Speed: 65 wpm with 100% accuracy * Proficient with MS Word, MS Excel, MS Outlook
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Cashier (Part Time) | 1/2017 - Present |
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