Highlights:
• Developed and created Dealer Viability initiative that changed the way we evaluate risk, assist underperforming and financially distressed dealers, and determine partners for growth.
• Revamped credit evaluation process and scorecard to more accurately assess security risk, evaluate performance, and drove collection practices to record low Delinquent DSO results (<4 days).
• Introduced new flexible payment terms program that resulted in a $6M expense reduction in the first year of implementation.
• Implemented new credit department procedures, enhancing controls and efficiencies to enable the Seattle DSSO to produce three all time, best ever volume months during FY 2004.
• Earned Field Traveler of the Year - 1997, 1998
• Accomplished Circle of Excellence Award ? 1998 as a result of improved relationship management skill sets.
• Achieved the highest market share in the company for FY1997 (63.89%) and FY1998 (69.68%).
Companies I like:
GE, BMW, Bank of America, Philips, Nike, Microsoft
Provide operational oversight and leadership to both the commercial Credit and Collections team and the Dealer AR team within the Financial Operations group.
Ensure timely and accurate credit, billing, collections, cash application, reporting, and dealer/partner interactions.
Responsible for ensuring receivables goals are achieved or exceeded and for providing seamless support to the sales organization.
Must ensure controls are in place to safeguard company assets, ensure customer accounts are accurately reflected, customer credit levels and risk are managed properly, consumer inquiries are managed appropriately, cost effective and ensure overall high internal and external customer service and satisfaction.
Responsible for driving continuous improvement initiatives, including those impacting the credit and collections function.
Be a thought leader for change, and develop strategies to ensure a healthy dealer channel while maintaining a financial stewardship for the organization.
Description
