Provides leadership in the development of Train the Trainer programs for the district includes components such as goal setting, defining objectives, teaching new programs, and updated training programs * Advanced customer service skills responsible for answering customer questions, resolving customer complaints, and addressing emergency issues. * Manages timelines and deadlines in a fast-paced environment * Proactive conflict resolution strategies * Some phone sales * Detail oriented with exceptional analytical, verbal, written and presentation skills * Professional attitude with a team player mentality natural ability to interact well with staff at all levels. Consistent focus on developing effective working relationships within my grade level team by setting team goals, understanding roles and duties, developing solution-oriented problem solving and interpersonal skills by giving and receiving support. * Collaborate and contribute ideas to best practices with vertically aligned colleagues * Works constructively with different personality styles * Ability to anticipate and resolve problems independently * Creates MS Excel spreadsheets to organize, categorize, and identify relevant student data includes tracking student achievement, student progress and grade calculations * Proficient user of Microsoft Word, Excel, Power Point, Teams and Office 365 Google Chrome and Google Docs. Ability to quickly adapt to new software and technical information as needed
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