I’m a Customer Service and Sales Professional, successful at improving customer retention rates and growing revenue. Expert in evaluating, negotiating and resolving issues including maintaining full compliance with internal and external quality standards and state-specific regulations, with proficiency in Microsoft Word, Office, Excel, Outlook, PowerPoint, Results-oriented. I do have the ability to prioritize and manage multiple issues and projects concurrently with deadline constraints and accountability. I’ve been the Top Performer with a consistent track record of meeting and exceeding goals. I do have 25 +years achieving customer satisfaction and customer retention goals. Independent and quick thinking, team player seeking a role offering increased responsibility

Highlights:

• Management
• Sales
• International Sales
• Retail
• Retail Sales
• Compliance
• Consultative Sales
• Customer Service
• English Language
• Evaluate