Took Inbound calls I took Inbound calls, tracked packages, rerouted packages, filled broken package reports, took payments to send faster, updated address to where they should have been sent but was not, gave time frame to when packages should be received, and also report delays on packages 10 key, open reports, took payments, customer service for customers that are trying to write checks and they are not clearing in the stores take payments for checks that bounced or checks that were closed and customer did not know they were using the old account also did skip trace to try and find customers that had bounced checks and called them to see if they wanted to take care of them 10 key payments skip trace customer service SKILL HIGHLIGHTS customer services 10 key 45-50 words a min collections

Highlights:

• Customer Service
• Services
• Billing
• Accounts Payable