SUMMARY Experienced sales and business professional with more than 20 years in sales, business management, and customer seniice. Strong ability to assess and expioit market trends, with a history of leading successful teams and building profitable business relationships. Eager to transition into the Held after more than a decade of success in auto sales. exgeeremce g 2013 - Present Group 1 Automotive Houston, TX Sales Representative Manage all aspects of the sales process for a Houston~area auto retailer, with responsibility for establishing and growing client rapport and, utilizing extensive product knowledge to connect clients with products that fit their specific financial and personal needs Developed a new lead stream focused on service department customers and reached out to previous car buyers to re-asses needs, resulting in consistent monthly sales of 12 18 cars against a monthly target of eight sales Work with management to develop and implement sales and management procedures company-wide, including creation of an inventory floor plan detailing the location of all models on the lot and in the showroom, resulting in increased ability to locate and showcase specific pieces of inventory lmplernented the dealerships first secure storage process for keys and owners' manuals. saving thousands of dollars annually in costs relating to replacement keys

Highlights:

• Benefits
• Retention
• Merchandising
• Recruiting
• Security
• apparel
• Budgeting
• Forecasting
• Management
• Assessments