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Featured Online Resumes

Technical Writer - 20 Years of Experience - Near 15236

(NOTE: Willing to relocate for permanent positions only.) Seeking a flexible, varied position that might include: traditional technical writing, software testing, training manual creation, SOPs, Business Analysis requirements gathering and artifact creation, new project development, and/or Project Management. Have worked with both Waterfall and Agile processes. Currently working in a SharePoint environment. Love learning new software products and working with Subject Matter Experts. Also...

Ideal Companies: Flexible, varied role in a small-to-mid sized high tech company or smaller team/organization within larger company. Growing company w/ good benefits package and flexible work schedule.
Tags: Agile, Waterfall, White Papers, Desgin Specifications, SOPs, SharePoint, DITA, HTML, Excel, Visio, Training Manuals, Command References, Health Care Industry, IT, Desktop Publishing, Senior Technical Writer

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Systems Architect 10+ years experience

With my System Architecture abilities I wish to continue materializing technical support operations and meticulously implementing new procedures, technologies to strengthen project management posture, enhance operational efficiency, and improve systems engineering portfolio. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Expert negotiator and collaborative communicator building solid relationships with strategic partners and vendors...

Ideal Companies: CACI, SAIC, L3, Engility, Leidos etc
Tags: Architect, Systems Architect, Budgetary, Enterprise Architecture, Integrate, Management, Program Management, Architectural, Install, DoDAF Architecture, Magic Draw, UNICOM Systems Architect, Illustrator, Microsoft Office modules

VP Project Management / Capital Planning and facilities Management

Assist large public or private clients with the development of innovative capital project delivery . My experience includes delivering complex large scale projects on time and budget. I possess organizational leadership skills with a proven track record working with complex client organizations.

Ideal Companies: Higher Education, Real Estate REITS/ Health Care
Tags: BIM, BAS, Building information management, Building Automation Systems

Experienced IT Manager, Project Manager, and/or Management Analyst, MBA, LSS Black Belt, Malcolm Baldrige Examiner

Seeking a position as an IT manager, IT project manager, management analyst or a deputy position that will permit me to assign and prioritize work assignments. Prepare annual budgets, financial reporting, and manage contract administration. Additionally to allocate human and IT resources in support of project and/or operational planning to accomplish organizational goals and objectives.

Ideal Companies: ATT, Dish Network, Northrop Gruman, Bechtel, Kelly Services, YOH, Amazon, CSC, Illumina, Walmart, HSN
Tags: IT Manager, Business Manager, Management Analyst, IT Specialist, Business Analyst, Data Center Management, Operations Manager, IT Project Manager, Consultant, Systems Analyst

Business Analyst

PROFILE Senior Data Analyst and Mathematical Statistician with an outstanding record of success leading the design and execution of statistical studies and reporting for the automotive service contract industry, insurance industries and government sector. Combines expertise and certifications with data analytics with the real-world experience applying data-driven analyses to impact the business decisions of commercial enterprises. Exceptional ability to identify and define the precise data el...

Tags: Underwriting, Equity, Reviews, Forecast, Compliance, Data Management, Management, Sales, Structured Query Language, Accounting, Analytics, Analysis, Tableau, R, Team Player, SQL, Life Learner, Data Analytics, Data Governance, Strong Business Relationships, Rapidminer

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