SUMMARY: Development and implementation of Bop's Frozen Custard successful business plan. This included the training and development of employees, employee policy manual, financial statement analysis, inventory and cost control, franchise development and compliance audits, problem solving, marketing and promotion. Our core business strategy is to deliver the highest quality product with excellent customer service. Ministry taught me invaluable people skills, motivating and training volunteers and employees, self-motivation, discipline, and strong leadership skills. I also had the responsibility of the logistical planning, budgeting, and execution for very large events and overseas mission trips. I have a thorough understanding of Microsoft Office. Personal Qualities: High integrity with a focus on bringing excellence into the workforce and job performance. I am a team player with the understanding of taking the initiative, eager to accept accountability, and taking responsibility. I am a high achiever in meeting goals and deadlines. I have a positive attitude - a part of the solution and not a part of the problem. I am teachable and willing to do whatever it takes to get the job done. Acknowledged leader with technical expertise, development of people, programs, policies, processes, and customer satisfaction.